Beta applications
Questions about submitting an application or the manual review process.
Email about beta applications →Support
The right contact path for beta and product questions.
A ticketing portal is not available yet. Email support is the current direct route for beta applications, access questions, feedback and technical beta issues.
Support categories
Help us route your message.
Choose the closest category and include enough non-sensitive context for us to understand the question.
Account and beta access
Questions from approved testers about access instructions or participation status.
Email about account and beta access →Product feedback
Structured feedback about workflows, usability or product direction.
Email about product feedback →Technical beta issues
Issues experienced by an approved tester using an authorised beta build.
Email about technical beta issues →General enquiries
Questions that do not fit one of the categories above.
Email about general enquiries →What to include
Describe the expected result, what happened and the approximate time. Approved testers can include the email used for their beta application.
What not to include
Do not email passwords, marketplace secrets, API tokens, payment details or other credentials. DMHA Systems will not ask you to send those by email.